YOUR INFORMATION

Privacy, in plain language.

How Fusebox Solutions Scotland handles enquiries and photos.

Your quote enquiry

Use this form to request a quotation from Fusebox Solutions Scotland. It does not book a visit, diagnose an electrical issue or agree a price.

What is saved

The form saves the work requested, property type, job address and postcode, preferred timing and dates, access notes, contact details, photos, enquiry reference and submission time. A security identifier is used to limit repeated submissions.

AI and email

Cloudflare hosts the website and stores enquiries and photos privately. Cloudflare Workers AI organises the written request into a short job brief. Names, email addresses, phone numbers and the address fields are kept out of the AI input; any personal details you include in the description will still be processed. Photos are kept for human review, not assessed by AI.

The brief, original request and photos are sent to Fusebox Solutions Scotland through the configured email service. The form confirms whether email was sent or only saved. If AI is unavailable, the original information is retained and clearly labelled as not AI reviewed. The electrician remains responsible for checking the request and providing a quotation.

Photos and access

Images are not added to the gallery or made publicly searchable. Avoid including people, documents or unnecessary personal information. The Fusebox Solutions Scotland can manage enquiries and their photos.

Optional website analytics

If you choose Allow analytics, Pulse records public page paths, referring website domains and actions such as opening the quote form, successfully saving an enquiry or clicking a phone link. It does not receive form answers, contact details, postcodes, enquiry references or photos. Private editor and inbox pages are excluded. Technical network and browser information is used to form a daily-rotating visitor identifier; raw IP addresses are not stored in analytics. Your choice is saved in your browser so you are not asked on each page. Use Analytics preferences to change it at any time. Declining does not affect enquiries or other website features.

Public-page server monitoring

We also record public page paths, response status and browser or crawler type to check page delivery and identify automated requests. This monitoring sends no IP address, cookie, query string or form contents, does not identify visitors and does not count toward the consented visitor totals. Private administration and enquiry routes are excluded.

Retention, cookies and your rights

Enquiries, photos, staff notes, content versions and activity history remain until the website operator removes them. There is no automatic deletion schedule. Removing an item from the current gallery does not erase older versions, stored images, email attachments or backup copies.

Editor sign-in uses an essential secure session cookie lasting up to eight hours. Staff sign-ins and changes are recorded. There is no advertising tracking or marketing sign-up. Cloudflare and the receiving email provider also process technical information to operate their services.

Original photographs may retain location or device metadata. Private photo links sent by email normally expire after seven days, but anyone holding the link can use it before expiry. Downloaded copies and email attachments do not expire with the link.

For questions or requests about your enquiry data, contact Fusebox Solutions Scotland at [email protected] to arrange access, correction or removal. You can also contact the UK Information Commissioner's Office through ico.org.uk.

Back to the enquiry form